Indian railway has been assigned with a telephone 139 to provide information to the passengers regarding the Indian railway and trains run by Indian Railway. You can get information about the any train or PNR status from your home, by dialing 139.

To make the process of enquiries regarding the trains, the status of the trains and passenger ticket booking status the Indian Railways department has launched the phone number for inquiry. By calling the number and providing some basic inputs you can get information about trains between stations, their arrival and departure time and many more.

You can dial the number 139 from your BSNL landlines, MTNL landlines, Dolphin, Garuda, Idea, Spice Telecom and Vodaphone telecom operator enabled phones. As the other emergency services like police and fire brigade now the railway enquiry services will also be serving you at a uniform number across the country. This would revolutionize the speed of providing information to the passengers and also easier for the officials to provide information.

This attempt has been made to standardize the National Enquiry System by keeping the same telephone No 139, nationwide. This has been recently introduced by the Indian Railways Catering & Tourism Corporation (IRCTC). The previously used call centre no ‘131′ is be closed for service with effect from July 21, as said a press release from the Southern Railway. So after this time any queries related to railways, can be done by contacting them on the abovementioned number 139 from allover India. The release from the ministry also requested the passengers to contact telephone No 139 for all their reservation related queries.

The information regarding the right running time of the train, the PNR status, the cancellation of any train, scheduled departure, and expected time of arrival if the training is running late can be found by dialing the number. If you want to check the status of your PNR, then you have to quote the number correctly when you are doing an enquiry.

Standardizing the number and making it uniform across the country is really a welcome task. One number across the country would be easy to be remembered by passengers and being only three digits it is convenient to use and faster to use. This attempt is certainly going to information dissemination faster and easier. Passengers can use this system from any city of the country get the necessary information regarding their train journey.